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Live Answering Services

Alert Communications keeps you connected with your customers, 24/7, every day of the year. We partner with you to create a customized answering service solution to meet your specific business needs. Our award-winning agents consistently handle calls professionally, accurately and efficiently.

Today's live answering services go beyond just covering "emergency” calls. Having your phones answered after regular business hours and on the weekends helps you grow your business even when you're not in the office. Potential customers often hang up instead of leaving a message on a machine, but when a live person answers, they're more likely to request a call back or to be patched through directly to you, if you choose.

Alert offers a full range of live answering services from simple message taking to personalized call protocols, virtual receptionists and call-center capabilities. Find out more today.

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More than a Live Answering Service, The Alert Communications advantage offers businesses a variety of call-answering solutions, including attorney answering services, call center services and bilingual answering services.

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"I have a very good relationship with everyone at Alert. I'm confident about how our calls are handled, because I know Alert is proactive in managing the LifeLine account. Whenever a problem does occur, it is addressed immediately. I would definitely recommend Alert Communications."

Wynne Schumaker
LifeLine Medical Transport, Ventura, CA

“Alert is great at talking our customers through the situation and getting as much pertinent information as possible to put the call through to the right Reliable Monitoring Services (RMS) person. The custom, call-protocol program Alert put together for RMS ensures I have to handle as few calls as possible.”

Denise Marsh
CEO, Reliable Monitoring Service

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